Jamie Lim
CEO
Scanteak
Also available as audio
Technology adoption driven by pain, not FOMO. Jamie didn't read a whitepaper — she needed a date night. Then maternity leave. Then a Sunday delivery problem with no one to call at 8pm. Each tech investment solved a real, specific, costly operational problem. The result: faster decisions, earlier adoption, and far less wasted spend than peers chasing trends.
The $250 AI agent beats the $200K platform. Before 'agentic AI' was a buzzword, Jamie built a simple bot to check stock in two countries, truck space, apartment delivery restrictions, and public holiday calendars — then confirm the booking without a human. Cost: $250-300. Headcount saved: multiple people working inconvenient retail hours. The lesson: start with the smallest logical solution that removes a real bottleneck.
Demand forecasting taught her what good data actually requires. She invested two years and real money into demand/supply forecasting — then COVID, tariffs, El Niño, and stagflation destroyed every pattern the model needed. Her takeaway: AI requires patterns; when your world has none, human judgment and news-reading beats any algorithm. Know when to cut it and move on.
Conversation 124
AI should be part of the process, that's where it should be. And there will be a time where it's beyond what AI can do, and then we've got to acknowledge that.
Jamie Lim, CEO at Scanteak
Jamie Lim
OFFBounds Source · 124CEO · Scanteak
