Andrew Laudato

And so the most important thing IT does is probably the most basic is keep the lights on. Love to call that KTLO. It's like we look like we're the radio station, right? CIOs are spinning the records at KTLO. And I'm not saying it has to be perfect, but it better be pretty darn good because customers have choices.

Andrew Laudato, You Don’t Need an AI Strategy, You Need a Business Strategy That Uses AI at Vitamin Shoppe